Improving Brand Public RelationsPublic Relations is For Everyone

One of the key methods of maintaining a successful image for your business or personal pursuits is to have a decent grasp of how Public Relations work. Managing Public Relations is an important facet of several different career fields, because many successful people will at one time or another find themselves in the public eye. This attention can catch some by surprise, therefore it is a good idea for anyone seeking upward mobility to at least learn some PR basics. By following a few simple steps, even those who seem to suffer from perpetual foot-in-mouth syndrome can become a Public Relations maven.

Take Stock of your Public Relations Situation

The first step to improving the public image of a business or individual is to perform a Public Relations Audit. It may sound complicated or even scary, but this audit is basically a list of pros and cons. To complete a PR audit, compile 2 lists: Things which have the potential to help your public image, and things which have the potential to hurt it. After the information has been organized, it can be compared in order to assess your Public Relations Risk Factor. There is no particular scale to follow in regards to how high your risk factor may be. They key is to simply work on decreasing the items which may have a negative impact.

Moderation is Key

Once you have identified potential Public Relations risks, the next step is to work on increasing your general appeal across the board. This is useful for politicians, business owners, and public speakers alike. In general, you want to at least appear to be very “Middle of the Road” in your dealings. Any political poll from the last 50 years of elections will show that moderate candidates do better across the board in elections. Of course candidates who express fervent approval for special interests will gain a great deal of attention and press, but they rarely get elected, why? The answer is simpler than you might think. Human nature tends to lead people to prefer leaders whose behavior can be easily predicted. Being outwardly moderate indicates to those observing that you are more considerate, intelligent and trustworthy.

Who Are You Trying to Impress?

The third basic step to maintaining good Public Relations is to identify your key demographic. This is the group of people you most wish to attract to yourself or your business. Certain demographics will be attracted by certain behaviors and repelled by others. It is useful to learn which issues and features are important to your target demographic and use them to your advantage. Consider the current 18-30 year old urban demographic: This group, more so than any other is attracted to representation. They want to know that you not only want to sell a product or idea to them, but also that you consider their ideas and interests to be a valid contribution to the culture at large, and not simply things to by laughed at and chalked up to youthful silliness. For the current generation this typically involves the integration of technology into your business model. However, the need for representation is not a new facet of this demographic.

In Spike Lee’s 1989 film “Do the Right Thing”, an Italian-American business owner operating in an African-American neighborhood ends up losing his restaurant to vandalism that was the direct result of his refusal to acknowledge that his business’s success is due almost entirely to the Black customers that frequent it. A running theme throughout the film is the idea of escalating events, in that several scenes which nearly became violent (and one that did) could have been avoided by simply acknowledging the value each group represented to the other.

Managed Public Relations = Increased Expectations.

Managing Public Relations can be an incredibly rewarding skill to master. Though traditionally considered to be more a part of political and big business environments, even everyday people are increasingly beginning to realize the benefits of having a few PR tricks up their sleeves. By learning to conduct business in a more organized and image conscious fashion, anyone can increase their personal profitability improve their public image.

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Ronn Torossian is the Founder, President and CEO of New York-based 5W Public Relations. He has overseen the company's rapid growth and expansion to the Inc. 500 list, as well as provided counsel to hundreds of companies, including members of the Fortune 500, Inc. 500 and Forbes 400. His work spans global interests, corporate entities, high-profile individuals, regional business entities, government agencies and academic institutions - both on routine public relations matters and extremely sensitive issues. One of the foremost public relations experts in the U.S., Torossian is known for his aggressive, results-focused orientation, as well as his close working relationships with members of the media, influencers, decision makers, politicians and celebrities. At 5W Public Relations, Torossian's client experience has included programs for Coca-Cola, Microsoft, Anheuser-Busch, Barnes & Noble, Cantor Fitzgerald, IHOP, McDonald's, Evian, EDS, VeriSign, XM Radio, Seagram's, The Loews Regency, Bad Boy Worldwide Entertainment, Marriott Hotels, Vail Resorts, Pamela Anderson, Snoop Dogg, the Government of Israel, and others. Referred to by The New York Post as a "publicity guru," by Fox News as a "high-powered PR CEO," by Tyra Banks as a "crisis management guru," and by CNN as "a leading PR expert," Torossian is regularly featured in and quoted by the media, including by CNN, Fox News Channel, MSNBC, NBC, The New York Times, and others. CBS National News said "Ronn Torossian knows spin," and a New York Times feature story on Torossian referred to him as "The consummate hard-driving, scrappy NY publicist." Earlier in his career, Torossian was a Vice President/Group Director for one of The InterPublic Group's (IPG) largest PR agencies, where he was responsible for significant client growth and successful client programs, including work for Clinique, Fox News Channel, DHL, Hard Rock Café and others. A resident of Manhattan’s Upper West Side, Torossian was named to the Advertising Age "40 Under 40" list, PR Week's "40 Under 40" List, is a regular lecturer at universities and conferences, a member of Young Presidents Organization (YPO) and a board member of numerous non-profit organizations.

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