The home and housewares industry is a competitive, ever-evolving space. Whether it’s kitchen gadgets, home decor, furniture, or storage solutions, consumers have countless options to choose from. For small home and housewares brands, gaining visibility in this crowded market can be an uphill battle. Larger companies often have the resources to dominate the media and attract widespread attention, but small brands are not without their own advantages. With the right home and housewares public relations (PR) strategies, these brands can elevate their presence, capture the attention of their target audience, and ultimately build a loyal customer base.

Public relations is often misunderstood as simply securing media coverage or running press campaigns. But when done well, PR is a comprehensive, multifaceted strategy that allows brands to tell their story, engage with consumers, and drive sales in a manner that builds lasting brand equity. Technology, the evolution of digital media, and changing consumer behaviors have all revolutionized how PR works for small brands, particularly in the home and housewares sector. For these smaller players, the key to success lies in embracing the right PR tools and tactics that allow them to communicate their value propositions effectively to their audience.

Understanding Home and Housewares PR

In the home and housewares industry, PR plays an important role in educating consumers, influencing purchase decisions, and building trust. Unlike direct advertising, which often focuses on pushing a product to the forefront, PR is more about building relationships and crafting narratives that resonate with consumers’ lifestyles and values. For small brands in this sector, PR is a way to highlight not just the product but the brand’s identity, quality, and mission. A well-executed PR campaign can position a brand as a trusted, go-to source for products that improve the home environment, whether that’s through sustainability, convenience, or innovation.

The public relations approach for home and housewares brands can take many forms. This could involve generating buzz through product placements in prominent media outlets, engaging with influencers to amplify the brand message, or telling compelling brand stories that inspire customers. These strategies work in tandem to build awareness and loyalty over time.

One of the critical elements of PR in the home and housewares space is highlighting the product’s benefits and how it fits into the lifestyles of target consumers. For example, a sustainable kitchenware brand can emphasize the eco-friendly aspects of its products, while a premium home furniture brand can focus on the luxury, craftsmanship, and style that make its pieces stand out. The focus is on crafting a narrative that connects emotionally with customers, making them feel that purchasing the product will improve their lives in some tangible way.

Building a Strong Brand Identity through Storytelling

Effective PR in the home and housewares industry hinges on the ability to tell a compelling story. Small brands may not have the advertising budget of industry giants, but they can build a strong brand identity through storytelling. PR is not just about showing how good a product is, but rather, showing why it matters. What values does the brand embody? How does it improve the lives of consumers? These stories not only make the brand more relatable but also foster a sense of trust and loyalty among customers.

For example, if a small kitchenware brand prides itself on offering high-quality, hand-crafted utensils, its PR efforts should emphasize the craftsmanship and the tradition behind the brand. This could involve highlighting the artisans who make the products, the sustainable materials used in production, and the company’s commitment to quality. Through compelling storytelling, the brand can create an emotional connection with consumers who value artisanal products, sustainability, and quality craftsmanship.

Storytelling is also vital for driving consumer engagement. Social media platforms like Instagram, Pinterest, and Facebook offer powerful channels for home and housewares brands to tell their story visually. A beautifully styled post showcasing a brand’s products in a real-life setting can speak volumes about its design sensibility, quality, and ethos. Moreover, interactive content such as behind-the-scenes videos, interviews with designers or founders, and customer testimonials can humanize the brand, making it more relatable to the audience.

Engaging with the Media

While storytelling is crucial for connecting with consumers, home and housewares brands also need to engage with the media to reach a broader audience. Whether through product placements, expert advice, or brand features, securing media coverage can give a brand the credibility it needs to stand out in the marketplace. For small brands, building relationships with journalists and editors in the home and lifestyle spaces is a critical part of PR success. Getting featured in respected publications, such as Architectural Digest, House Beautiful, or Real Simple, can significantly increase brand visibility and consumer trust.

Effective PR in this context involves pitching story ideas and press releases that not only showcase the product but also position the brand as an authority in its field. A successful pitch might highlight a product launch, a unique take on a popular trend, or an expert opinion on a home-related issue. Home and housewares brands should think of PR as a long-term strategy that keeps their products in front of the media and their target consumers in a meaningful, consistent way.

Small brands need to understand the importance of timing when engaging with the media. Home and housewares brands can align their PR campaigns with key seasonal events such as spring cleaning, holiday gifting, or summer outdoor entertaining. By tailoring their press materials to coincide with trends and events, they increase the chances of getting media coverage. For example, a brand that sells outdoor furniture could send out press releases ahead of the summer season, positioning its products as the perfect addition to backyard BBQs and outdoor gatherings.

Influencer Partnerships: Leveraging Social Media for Increased Visibility

Social media has revolutionized the way home and housewares brands engage with consumers. Today, influencer marketing is one of the most effective ways for small brands to amplify their PR efforts. Influencers—particularly in the home, lifestyle, and interior design niches—have large and highly engaged audiences that trust their opinions. A partnership with an influencer can give a small brand access to new customers who are already primed to embrace the brand’s values and products.

For example, a small home decor brand could work with an influencer who specializes in creating stylish home interiors. The influencer could feature the brand’s products in a post, share tips on how to incorporate them into a living space, or even host a giveaway. These types of collaborations can help brands reach a much larger audience, with the added benefit of the influencer’s endorsement, which can be highly persuasive for consumers.

Micro-influencers, or influencers with smaller but highly engaged followings, are also an excellent option for small home and housewares brands. These influencers tend to have more authentic, personalized relationships with their followers, which can result in higher engagement rates and increased brand trust. Collaborations with micro-influencers are often more affordable for small brands and can generate meaningful results in terms of both awareness and sales.

Leveraging Customer Reviews and Testimonials

In an age where online reviews play a significant role in shaping consumer decisions, leveraging customer testimonials and product reviews is another effective PR strategy for home and housewares brands. Positive reviews from satisfied customers can serve as powerful endorsements, increasing the likelihood that new customers will trust and purchase the brand’s products.

Encouraging customers to leave reviews on platforms such as Amazon, Etsy, or the brand’s own website can create a sense of credibility and trustworthiness. Small brands should also actively share these testimonials on their social media channels, website, and in press materials. Real-life examples of how customers are enjoying their products can go a long way in persuading other consumers to make a purchase.

Moreover, brands can take this further by creating case studies or video testimonials featuring happy customers. A well-produced video showing a customer using a brand’s product in their home can resonate deeply with potential buyers and serve as an authentic form of PR that traditional advertising can’t replicate.

Sustainability and Social Responsibility: A Powerful PR Focus

In today’s market, many consumers expect the brands they support to reflect their own values, particularly when it comes to sustainability and social responsibility. For home and housewares brands, incorporating these values into their PR strategy is more important than ever. Whether it’s through eco-friendly products, ethical production processes, or community outreach, emphasizing sustainability can be a powerful PR tool.

For example, a small brand that offers eco-friendly cleaning supplies could emphasize its commitment to reducing plastic waste, using natural ingredients, and supporting environmental causes. These values should be woven into the brand’s messaging, product packaging, and press materials. By aligning with consumers who care about the environment, small brands can build a loyal customer base that feels good about supporting a brand with a positive mission.

Crisis Management: Protecting Your Brand’s Reputation

While PR is typically focused on positive storytelling, small brands in the home and housewares sector must also be prepared to manage crises when things go wrong. Product recalls, quality control issues, or even customer service problems can tarnish a brand’s reputation if not handled properly. Having a crisis PR plan in place is essential for protecting the brand’s image and maintaining consumer trust.

A small brand facing a product quality issue should act quickly and transparently. Communicating the problem to customers, offering solutions, and demonstrating that the company is committed to rectifying the situation can help minimize damage to the brand’s reputation. Proactive, transparent communication is key to showing customers that the brand is trustworthy and responsible.

Harnessing the Power of PR to Grow Small Home and Housewares Brands

In the competitive home and housewares PR industry, effective public relations is a game-changer for small brands. By focusing on storytelling, building relationships with media outlets and influencers, leveraging customer reviews, and aligning with sustainability efforts, small brands can carve out their space in the market and attract loyal customers. PR is not just about promoting products—it’s about creating a connection with consumers, building credibility, and nurturing a brand’s reputation over time. When done well, PR can elevate a small home and housewares brand from obscurity to prominence, positioning it for long-term success.

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Ronn Torossian is the Founder & Chairman of 5W Public Relations, one of the largest independently owned PR firms in the United States. Since founding 5WPR in 2003, he has led the company's growth and vision, with the agency earning accolades including being named a Top 50 Global PR Agency by PRovoke Media, a top three NYC PR agency by O'Dwyers, one of Inc. Magazine's Best Workplaces and being awarded multiple American Business Awards, including a Stevie Award for PR Agency of the Year. With over 25 years of experience crafting and executing powerful narratives, Torossian is one of America's most prolific and well-respected public relations executives. Throughout his career he has advised leading and high-growth businesses, organizations, leaders and boards across corporate, technology and consumer industries. Torossian is known as one of the country's foremost experts on crisis communications. He has lectured on crisis PR at Harvard Business School, appears regularly in the media and has authored two editions of his book, "For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations," which is an industry best-seller. Torossian's strategic, resourceful approach has been recognized with numerous awards including being named the Stevie American Business Awards Entrepreneur of the Year, the American Business Awards PR Executive of the Year, twice over, an Ernst & Young Entrepreneur of the Year semi-finalist, a Top Crisis Communications Professional by Business Insider, Metropolitan Magazine's Most Influential New Yorker, and a recipient of Crain's New York Most Notable in Marketing & PR. Outside of 5W, Torossian serves as a business advisor to and investor in multiple early stage businesses across the media, B2B and B2C landscape. Torossian is the proud father of two daughters. He is an active member of the Young Presidents Organization (YPO) and a board member of multiple not for profit organizations.