Media interviews present golden opportunities for startup founders to share their vision and build brand awareness. Yet many founders struggle to deliver clear, memorable messages under pressure. As a communications coach, your role involves teaching founders to structure their thoughts, maintain control of interviews, and use storytelling techniques that make their messages stick. Research shows that the average media soundbite has shrunk from 43 seconds in 1968 to just 7-9 seconds today, making the ability to communicate concisely more critical than ever. This comprehensive guide will equip you with proven frameworks and techniques to help founders master the art of media soundbites.

Understanding the Foundations of Effective Soundbites

Before diving into specific coaching techniques, it’s essential to understand what makes a soundbite effective. A strong soundbite combines clarity, brevity, and memorability while authentically representing the founder’s voice and company message. According to media training expert Susan Harrow, the most successful soundbites follow a “headline plus proof point” structure, where a bold statement is immediately supported by evidence or a compelling example.

The best soundbites share several key characteristics:

  • They run 7-9 seconds in length
  • They use clear, accessible language
  • They focus on a single main point
  • They include concrete details or vivid imagery
  • They sound natural and conversational
  • They align with the company’s broader narrative

Creating a Structured Coaching Framework

To help founders develop strong soundbite skills, establish a systematic coaching approach that builds competence progressively. Start with message development, then move to delivery techniques, and finally focus on handling challenging situations.

Step 1: Message Development Workshop

Begin by working with founders to identify their core messages. Schedule a 2-3 hour workshop where you:

  1. List key company messages and proof points
  2. Rank messages by importance and relevance
  3. Transform complex ideas into simple statements
  4. Add supporting evidence and examples
  5. Test messages for clarity and impact

During this process, help founders strip away technical jargon and industry buzzwords. According to research by Frank Luntz, messages that use simple, emotionally resonant language are 40% more likely to be remembered than those filled with technical terms.

Teaching the Art of Message Control

Message control represents one of the most valuable skills you can teach founders. This involves maintaining focus on key points while gracefully handling unexpected questions or challenging topics.

The Bridge Technique

Teach founders the bridge technique – a method of acknowledging a question before steering back to key messages. This approach maintains authenticity while keeping control of the conversation. Common bridge phrases include:

“That’s an interesting point, and what we’ve found is…”
“While that’s one perspective, the key thing to remember is…”
“Let me put that in context…”

Practice Scenarios

Create realistic practice scenarios that challenge founders to maintain message control. Include common difficult situations:

  • Hostile questions
  • Technical deep-dives
  • Off-topic tangents
  • Competitive comparisons
  • Crisis scenarios

Record these practice sessions and review them together, analyzing both verbal and non-verbal communication elements.

Incorporating Storytelling Elements

Stories make messages memorable and help founders connect with their audience on an emotional level. According to cognitive psychologist Jerome Bruner, stories are 22 times more memorable than facts alone.

Story Framework Development

Work with founders to develop a library of stories that support their key messages. These might include:

  • Origin stories about why they started the company
  • Customer success stories
  • Product development breakthroughs
  • Team culture examples
  • Market insight stories

Each story should be crafted to fit within a 20-30 second window while making a clear point that ties back to core messages.

Story Elements Checklist

Train founders to include these key elements in their stories:

  1. A clear setup that establishes context
  2. A specific challenge or problem
  3. A resolution that demonstrates value
  4. A connection to the broader company message

Delivery Techniques and Body Language

Physical presence and vocal delivery significantly impact how messages are received. Research from Albert Mehrabian suggests that 38% of message impact comes from vocal tone and 55% from body language.

Voice and Tempo Control

Coach founders on:

  • Speaking rate (aim for 150-160 words per minute)
  • Strategic pausing for emphasis
  • Voice modulation for engagement
  • Breathing techniques for calm delivery

Body Language Mastery

Focus on:

  • Maintaining eye contact
  • Using purposeful gestures
  • Managing nervous habits
  • Projecting confidence through posture

Common Pitfalls and Solutions

Help founders avoid these frequent soundbite mistakes:

Over-explanation

Many founders try to explain everything about their company in every answer. Coach them to focus on one clear point per response and save additional details for follow-up questions.

Lack of Preparation

Some founders believe they can wing it because they know their business well. Stress the importance of preparation and practice. According to media training experts, a minimum of 3-4 hours of practice is needed before any major media appearance.

Technical Overload

Founders often default to technical language when nervous. Create exercises that help them translate complex concepts into simple terms that any audience can understand.

Measuring and Improving Performance

Implement a systematic approach to tracking progress and improving soundbite delivery over time.

Assessment Metrics

Track these key performance indicators:

  • Message clarity score (1-5 scale)
  • Time management (hitting 7-9 second target)
  • Story effectiveness rating
  • Bridge technique success rate
  • Body language consistency

Feedback Loop

Establish a regular feedback process:

  1. Record all practice sessions
  2. Review recordings together
  3. Identify specific areas for improvement
  4. Set concrete goals for next session
  5. Track progress over time

Conclusion

Coaching founders on media soundbites requires a structured approach that builds skills progressively while maintaining authenticity. Focus on message development, delivery techniques, and storytelling elements while helping founders avoid common pitfalls. Regular practice and feedback create measurable improvements in media performance.

Start by implementing the structured coaching framework outlined above. Schedule regular practice sessions, record and review performance, and continuously refine approach based on results. Remember that becoming proficient at media soundbites takes time and dedication – both from the coach and the founder. With consistent application of these techniques, founders can develop the skills needed to deliver clear, memorable messages that advance their company’s goals.

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Ronn Torossian is the Founder & Chairman of 5W Public Relations, one of the largest independently owned PR firms in the United States. Since founding 5WPR in 2003, he has led the company's growth and vision, with the agency earning accolades including being named a Top 50 Global PR Agency by PRovoke Media, a top three NYC PR agency by O'Dwyers, one of Inc. Magazine's Best Workplaces and being awarded multiple American Business Awards, including a Stevie Award for PR Agency of the Year. With over 25 years of experience crafting and executing powerful narratives, Torossian is one of America's most prolific and well-respected public relations executives. Throughout his career he has advised leading and high-growth businesses, organizations, leaders and boards across corporate, technology and consumer industries. Torossian is known as one of the country's foremost experts on crisis communications. He has lectured on crisis PR at Harvard Business School, appears regularly in the media and has authored two editions of his book, "For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations," which is an industry best-seller. Torossian's strategic, resourceful approach has been recognized with numerous awards including being named the Stevie American Business Awards Entrepreneur of the Year, the American Business Awards PR Executive of the Year, twice over, an Ernst & Young Entrepreneur of the Year semi-finalist, a Top Crisis Communications Professional by Business Insider, Metropolitan Magazine's Most Influential New Yorker, and a recipient of Crain's New York Most Notable in Marketing & PR. Outside of 5W, Torossian serves as a business advisor to and investor in multiple early stage businesses across the media, B2B and B2C landscape. Torossian is the proud father of two daughters. He is an active member of the Young Presidents Organization (YPO) and a board member of multiple not for profit organizations.