In the past decade or two, the Roman Catholic Church has come under considerable fire, says Ronn Torossian CEO of 5W Public Relations. From abuse scandals, to land deals, to questions about the background of Pope Benedict, the church has been steadily fielding one PR crisis after another. But, like many other things, Pope Francis may be changing that. When he was elected, people expected Pope Francis to be a little different. But just how different has been winning him fans, and winning the troubled faithful back into the fold.

From his speeches about social issues, and his direct response to many perceived ills of the church, to his nighttime charity work with the poor around the Vatican, Pope Francis has worked hard to be a one-man positive public relations machine for a church in dire straits. Now, the Pope is on Twitter. Or, at least, someone is tweeting in his name. It’s no secret that church attendance, and religious affiliation among the Digital Generation is lagging. By some surveys, it could be said that religious expression and affiliation among both GenX and Millennials is drastically low… and getting lower. But, someone at the Vatican’s PR team realized one surefire way to reconnect.

Each day, the Pope’s Twitter account sends out a positive, or challenging, or inspiring message. The faithful are beginning to read and share these messages like wildfire. Every time a doubtful believer or a disaffected former attendee sees these messages, they immediately experience a positive feeling associated with the Pope. Eventually, these positive feelings will brand Pope Francis, and as the head of the Church, that branding will spill over. The longer this goes on, the more deeply that branding will set in.

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But, is the Pope the only one who can win with that strategy? What is your company’s social media PR plan, and how are you executing it?

 

Discover more from Ronn Torossian

Ronn Torossian’s Professional Profile on Muck Rack
GuideStar Profile for Ronn Torossian Foundation
Ronn Torossian’s Articles on Entrepreneur
Ronn Torossian’s Blog Posts on Times of Israel
Ronn Torossian on SoundCloud

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Ronn Torossian is the Founder & Chairman of 5W Public Relations, one of the largest independently owned PR firms in the United States. Since founding 5WPR in 2003, he has led the company's growth and vision, with the agency earning accolades including being named a Top 50 Global PR Agency by PRovoke Media, a top three NYC PR agency by O'Dwyers, one of Inc. Magazine's Best Workplaces and being awarded multiple American Business Awards, including a Stevie Award for PR Agency of the Year. With over 25 years of experience crafting and executing powerful narratives, Torossian is one of America's most prolific and well-respected public relations executives. Throughout his career he has advised leading and high-growth businesses, organizations, leaders and boards across corporate, technology and consumer industries. Torossian is known as one of the country's foremost experts on crisis communications. He has lectured on crisis PR at Harvard Business School, appears regularly in the media and has authored two editions of his book, "For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations," which is an industry best-seller. Torossian's strategic, resourceful approach has been recognized with numerous awards including being named the Stevie American Business Awards Entrepreneur of the Year, the American Business Awards PR Executive of the Year, twice over, an Ernst & Young Entrepreneur of the Year semi-finalist, a Top Crisis Communications Professional by Business Insider, Metropolitan Magazine's Most Influential New Yorker, and a recipient of Crain's New York Most Notable in Marketing & PR. Outside of 5W, Torossian serves as a business advisor to and investor in multiple early stage businesses across the media, B2B and B2C landscape. Torossian is the proud father of two daughters. He is an active member of the Young Presidents Organization (YPO) and a board member of multiple not for profit organizations.