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Crisis PR

Toyota's 2009-2010 Recall Crisis — A Case Study From For Immediate Release

Ronn Torossian·December 1, 2016
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Toyota cars on a dealership lot with open doors, awaiting recall inspection

About the Author

Ronn Torossian

Ronn Torossian

Founder & Chairman, 5W AI Communications

Ronn Torossian is the founder and chairman of 5W AI Communications, the AI Communications Firm. He is the publisher of Everything-PR and the author of two best-selling editions of For Immediate Release. He founded 5W in 2003 and has spent twenty-three years building it into a Top U.S. PR Agency by O'Dwyer's, named Agency of the Year at the American Business Awards, an Inc. 500 honoree, a 2026 Top Place to Work in Communications by Ragan, and a Digiday WorkLife Employer of the Year.

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