5g marketing

Now that nearly all cellular carriers have announced launches of 5G networks, what can marketers expect and plan for the future?

Let’s start with the given. Each generation is faster. Some networks are a hundred times faster than the 4Gs they replaced and means that more people will have online access from more places. More people + more places = more online searches. And more searches = more sales opportunities. To avid movie watchers, the faster speed also means quicker load up times. Imagine being able to find, load and watch Lion King or The Avengers or anything else you wish within seconds!

And for folks who want just about everything in the palms of their hands, 5Gs will allow you to connect nearly everything and everyone with your cell phone. Imagine warming up the house before you arrive home, preheating the oven for supper, checking your security camera recordings, and returning your phone messages as you do your daily commute home.

Good News?

Yes and no. It is good news because of the anticipated increase in online searches and business. However, some observers predict that the faster speeds and accessibility will also draw and motivate more sellers to enter the marketplace and heighten competition. The European Patent Office indicates that applications for smart-connected devices jumped more than 50% in the past three years.

What Does This Mean?

The good news is that cell phone manufacturers anticipate it will take major apps for 5G cell phones some time to catch up. Most reports anticipate that this will occur in 2021 and 2022. For marketers, 5Gs will enable you to capture more data, including customer location, so that you might better tailor your ads and messaging. Most experts feel that the impact of 5Gs will be different across industries but that big business, especially the auto industry, will be one of the biggest benefactors. Self-driving cars will get a huge shot in the arm with experts predicting that cars will soon be able to detect each other and avoid crashes.

Now What?

Privacy and security are very important issues for consumers. Review your current plans with the knowledge that 5Gs will enable you to have even greater access to customer information. While this can be good and valuable, it also comes with more responsibility. Be prepared to revise and even tighten up your privacy policy and be sure to reassure customers if you do.

Be aware that 5G signals are more adversely affected by certain physical conditions. Work with your IT team and possibly pre-test your location to avoid possible break-ups in 5G connectivity. Your company may have to invest in indoor 5G hotspots.

Be aware that 4G will still be around for years even after the introduction of 5G. It will also serve as a back-up system for the 5Gs.

There are about as many questions about 5Gs today as there are answers and a lot won’t be known or discovered until the systems and phones are in operation. Let your IT team know how important they are in this transition in serving as the eyes and ears of this transition and communicate with them frequently.

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Ronn Torossian is the Founder, President and CEO of New York-based 5W Public Relations. He has overseen the company's rapid growth and expansion to the Inc. 500 list, as well as provided counsel to hundreds of companies, including members of the Fortune 500, Inc. 500 and Forbes 400. His work spans global interests, corporate entities, high-profile individuals, regional business entities, government agencies and academic institutions - both on routine public relations matters and extremely sensitive issues. One of the foremost public relations experts in the U.S., Torossian is known for his aggressive, results-focused orientation, as well as his close working relationships with members of the media, influencers, decision makers, politicians and celebrities. At 5W Public Relations, Torossian's client experience has included programs for Coca-Cola, Microsoft, Anheuser-Busch, Barnes & Noble, Cantor Fitzgerald, IHOP, McDonald's, Evian, EDS, VeriSign, XM Radio, Seagram's, The Loews Regency, Bad Boy Worldwide Entertainment, Marriott Hotels, Vail Resorts, Pamela Anderson, Snoop Dogg, the Government of Israel, and others. Referred to by The New York Post as a "publicity guru," by Fox News as a "high-powered PR CEO," by Tyra Banks as a "crisis management guru," and by CNN as "a leading PR expert," Torossian is regularly featured in and quoted by the media, including by CNN, Fox News Channel, MSNBC, NBC, The New York Times, and others. CBS National News said "Ronn Torossian knows spin," and a New York Times feature story on Torossian referred to him as "The consummate hard-driving, scrappy NY publicist." Earlier in his career, Torossian was a Vice President/Group Director for one of The InterPublic Group's (IPG) largest PR agencies, where he was responsible for significant client growth and successful client programs, including work for Clinique, Fox News Channel, DHL, Hard Rock Café and others. A resident of Manhattan’s Upper West Side, Torossian was named to the Advertising Age "40 Under 40" list, PR Week's "40 Under 40" List, is a regular lecturer at universities and conferences, a member of Young Presidents Organization (YPO) and a board member of numerous non-profit organizations.