Hey manager! Stop complaining about your team. Start motivating them to become the people and the creative, productive force you need them to be.

Nothing is more frustrating for a manager than a team that just can’t get it done. They come close, but you never seem to get a win … or you never finish anything without a series of unnecessary complications or sidebars. Stop all that. While you may need some new people, it’s also possible you just aren’t doing enough to give your current team what they need to get it done right. Here are a few questions you need to consider.

Are you listening to specific complaints? Now, I’m not talking about that guy who always seems to have a gripe or that woman who perpetually melts down at the first sign of difficulty. Those people need professional help, not management coaching.

That said if you have competent, professional people who keep talking to you – or each other – about specific issues related to projects, workflow or issues within the office … LISTEN TO THEM. You hired those people for a reason. It doesn’t matter if you “think” they’re wrong if you haven’t really taken the time to educate yourself.

Are your team members working well together? I’m not talking about communication here. I’m talking about occupational chemistry. Do you have the right people working on the right jobs and the right people working together? Is everyone on your team paired with the worker who best complements his or her skillset? Have you ever considered how each person and job in your department works together to create the finished whole?

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Are you learning from your mistakes … and are they? If you have people who are doing the same wrong things again and again, make them stop. Don’t perpetuate a losing cycle. Make it right. Nothing is sacred in business but success. “We do it this way” is never a good excuse for failure.

Are you missing an important skillset? Is your team complete or are you essentially playing down a man? Do you have everything you need to succeed or are you just trying to make do?

Are you employing shady jerks or good people? This is a vital question. If you have someone who turns in good numbers but doesn’t work well with other people, that might work well for a time, but he or she is not a team player. Hire people of ambition AND character and you will go farther than you can with a bunch of self-important jerks.

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Ronn Torossian is the founder and CEO of 5W Public Relations, one of the largest independently-owned PR firms in the United States. With over 20 years of experience crafting and executing powerful narratives, Torossian is one of America's most prolific and well-respected Public Relations professionals. Since founding 5WPR in 2003, he has led the company's growth, overseeing more than 175 professionals in the company's headquarters in midtown Manhattan. With clients spanning corporate, technology, consumer and crisis, in addition to digital marketing and public affairs capabilities, 5WPR is regularly recognized as an industry leader and has been named "PR Agency of the Year" by the American Business Awards on multiple occasions. Throughout his career, Torossian has worked with some of the world's most visible companies, brands and organizations. His strategic, resourceful approach has been recognized with numerous awards including being named the Stevie American Business Awards 2020 Entrepreneur of the Year, the American Business Awards PR Executive of the Year, twice over, an Ernst & Young Entrepreneur of the Year semi-finalist, Metropolitan Magazine's Most Influential New Yorker, and a 2020 Top Crisis Communications Professional by Business Insider. Torossian is known as one of the country's foremost experts on crisis communications, and is called on to counsel blue chip companies, top business executives and entrepreneurs both in the United States and worldwide. Torossian has lectured on crisis PR at Harvard Business School, appears regularly on CNN & CNBC, was named to PR Week's "40 under Forty" list, is a contributing columnist for Forbes and the New York Observer, and his book, "For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations" is an industry best-seller. A NYC native, Torossian lives in Manhattan with his children. He is a member of Young Presidents Organization (YPO), and active in numerous charities.