Amidst the unfolding story of Carnival Corporation, the US-based parent of the operator of the Costa Concordia and their crisis communications strategy (and news that they hired a crisis pr agency), the following book excerpt from my recently released PR Book, “For Immediate Release” unfolds how Carnival successful handled a previous disaster:
The crisis of Carnival’s “Splendor” cruise ship was apparently a malfunction that resulted in 3,300 people stuck for 72 hours with limited food, challenging hygienic conditions, and without electricity. It was no one’s fault, yet surely constitutes a Public Relations crisis for Carnival Cruise Lines. I stand up and say hats off to […]
(As Published In The Washington Post at: http://voices.washingtonpost.com/politics/blog-network/2010/10/pr_advice_for_brett_favre.html )
I haven’t spoken to or met Minnesota’s Quarterback Favre, but if he calls, I would tell him he needs to speak up, and damn quickly. I would remind him that large portions of the Tiger Woods hysteria could have been avoided had Tiger stood […]
Who is Ronn Torossian:Ronn Torossian 5WPR CEO, Author of best selling PR book “For Immediate Release: For Immediate Release: Shape Minds, Build Brands, and Deliver Results with Game-Changing Public Relations”, and a regular contributor to Fox News, Huffington Post, Business Insider, Insights Wired, Everything PR and more!
Ronn Torossian at the NY Observer
Ronn Torossian at Everything PR
Ronn Torossian at Wired Innovation Insights