I’ve watched media CEOs manage decline for twenty-five years. Most spin it. Roger Lynch didn’t.

A year ago, the CEO of Condé Nast told his teams to plan as if search traffic is zero. This week he said it again, on a national broadcast, and told the Financial Times [link] that Google search is “no longer a meaningful driver” of traffic to his properties.

I want to be clear about why that matters to me as an operator.

It is easy to call a shift after it happens. It is hard to call it a year early, reorganize a company around it, and then say it out loud without dressing it up. Lynch did all three. He didn’t tell the market Condé Nast was safe and didn’t turn his own foresight into a sales pitch. He named the shift as a fact — for everyone.

That is vision. Real vision — early, costly, honest. The kind most leadership teams claim and few actually practice.

I’ll say the quiet part too.

A year ago, I told my own teams a version of the same thing. The buyer’s first conversation is no longer with a search engine or a journalist. It’s with an AI engine — ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews. If your brand isn’t in that answer, you’re not in the market. We rebuilt 5W around it. Not as a service line — as the firm.

So when Lynch said it on camera, it didn’t read to me as a prediction. It read as confirmation.

My firm went and measured it. We audited the full Condé Nast portfolio across the AI engines — 300 prompts, 12,000 data points. It grades A−. Five of eight brands score A or higher. The proof of a bet Lynch placed before the evidence existed. Read the study here.

Here’s what I’d tell any operator reading this. Don’t wait for your own CEO to be this honest with you. Most won’t be. Ask the only question that matters now: when an AI engine answers a question that should belong to your brand — are you named, or is your competitor?

If you don’t know, you’re already behind. Build the infrastructure before the crisis — not during it. A visionary just told the whole market the crisis is here.

Ronn Torossian is Founder and Chairman of 5W, the AI Communications Firm, and a two-time published author.

SHARE
Previous articleI’ve Watched PR Reinvent Itself Three Times. This One Is Different.
Ronn Torossian is the Founder & Chairman of 5W Public Relations, one of the largest independently owned PR firms in the United States. Since founding 5WPR in 2003, he has led the company's growth and vision, with the agency earning accolades including being named a Top 50 Global PR Agency by PRovoke Media, a top three NYC PR agency by O'Dwyers, one of Inc. Magazine's Best Workplaces and being awarded multiple American Business Awards, including a Stevie Award for PR Agency of the Year. With over 25 years of experience crafting and executing powerful narratives, Torossian is one of America's most prolific and well-respected public relations executives. Throughout his career he has advised leading and high-growth businesses, organizations, leaders and boards across corporate, technology and consumer industries. Torossian is known as one of the country's foremost experts on crisis communications. He has lectured on crisis PR at Harvard Business School, appears regularly in the media and has authored two editions of his book, "For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations," which is an industry best-seller. Torossian's strategic, resourceful approach has been recognized with numerous awards including being named the Stevie American Business Awards Entrepreneur of the Year, the American Business Awards PR Executive of the Year, twice over, an Ernst & Young Entrepreneur of the Year semi-finalist, a Top Crisis Communications Professional by Business Insider, Metropolitan Magazine's Most Influential New Yorker, and a recipient of Crain's New York Most Notable in Marketing & PR. Outside of 5W, Torossian serves as a business advisor to and investor in multiple early stage businesses across the media, B2B and B2C landscape. Torossian is the proud father of two daughters. He is an active member of the Young Presidents Organization (YPO) and a board member of multiple not for profit organizations.