digital marketing

As with any other project, success in a digital marketing campaign can take some time to gain traction and show results. It’s important to exercise patience with marketing campaigns, as acting hastily can signal the wrong message to consumers. However, in order to monitor progress, a business should be willing to implement a process for reviewing the project and its performance with the understanding that traction can be a time-consuming process.

Understanding how marketing metrics are tracked is one piece of the puzzle. Most marketing professionals understand these principles rather easily, but one skill that should also be paid attention to is that of identifying and analyzing trends.

For example, let’s say that a company begins a marketing campaign for a new fitness tracker with the intent to gain a larger user base and steal some users away from heavy competitors such as FitBit or Apple Watch. These are formidable competitors to go toe to toe with, so the company must have a strategy in place to identify trends, whether positive or negative.

A business that is wanting to entice consumers away from their current device might spend some time creating opportunity for users to move away from their current choice in favor of a new device that offers something the others don’t. Perhaps the new device has more community offerings or is more user-friendly for athletes who pursue specific sports. Identifying the right segment of the market to target will help define these metrics and more clearly identify trends in consumer behavior.

But this type of campaign can take time, and this is something that marketers must understand. If a campaign underperforms in its first month, it isn’t necessarily indicative of disaster. Instead, some minor adjustments may be needed. By closely looking at the results of the campaign periodically and adjusting it based on the trends identified, there may be more momentum to be gained.

Another argument against pulling the plug on campaigns too quickly is the fact that consumers may get the wrong message from this type of action. Consumers like to see brands with staying power. This builds loyalty and trust, which are two key elements of any successful brand-customer relationship. Approaching marketing from this perspective may help tamper down any instinct to act too quickly or rashly.

Marketing success takes time. In today’s age of instant gratification and waning patience, this can be challenging. When a campaign takes some time to gain some momentum, it’s frustrating for marketers who have worked hard to bring the campaign to life. However, with a willingness to analyze data and identify trends, not every underperforming campaign is a disaster waiting to happen. Rather, patience often pays off in spades when a brand puts in the work needed to build up customer relations and have a strong reputation in the market.

Taking the time to focus on other key elements of success such as customer service can also help a marketing campaign get its legs. Remember, marketing is not a one-stop shop for success. All facets of the business must be working well in order to maintain a strong reputation — and all of these details add up to a lot of time spent to make sure any project is a success.

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Ronn Torossian is the Founder, President and CEO of New York-based 5W Public Relations. He has overseen the company's rapid growth and expansion to the Inc. 500 list, as well as provided counsel to hundreds of companies, including members of the Fortune 500, Inc. 500 and Forbes 400. His work spans global interests, corporate entities, high-profile individuals, regional business entities, government agencies and academic institutions - both on routine public relations matters and extremely sensitive issues. One of the foremost public relations experts in the U.S., Torossian is known for his aggressive, results-focused orientation, as well as his close working relationships with members of the media, influencers, decision makers, politicians and celebrities. At 5W Public Relations, Torossian's client experience has included programs for Coca-Cola, Microsoft, Anheuser-Busch, Barnes & Noble, Cantor Fitzgerald, IHOP, McDonald's, Evian, EDS, VeriSign, XM Radio, Seagram's, The Loews Regency, Bad Boy Worldwide Entertainment, Marriott Hotels, Vail Resorts, Pamela Anderson, Snoop Dogg, the Government of Israel, and others. Referred to by The New York Post as a "publicity guru," by Fox News as a "high-powered PR CEO," by Tyra Banks as a "crisis management guru," and by CNN as "a leading PR expert," Torossian is regularly featured in and quoted by the media, including by CNN, Fox News Channel, MSNBC, NBC, The New York Times, and others. CBS National News said "Ronn Torossian knows spin," and a New York Times feature story on Torossian referred to him as "The consummate hard-driving, scrappy NY publicist." Earlier in his career, Torossian was a Vice President/Group Director for one of The InterPublic Group's (IPG) largest PR agencies, where he was responsible for significant client growth and successful client programs, including work for Clinique, Fox News Channel, DHL, Hard Rock Café and others. A resident of Manhattan’s Upper West Side, Torossian was named to the Advertising Age "40 Under 40" list, PR Week's "40 Under 40" List, is a regular lecturer at universities and conferences, a member of Young Presidents Organization (YPO) and a board member of numerous non-profit organizations.