Big box retail is hurting, and not just because of COVID-19. Department and discount stores across the country are not seeing the traffic they’re accustomed to, and online shops are doing better than ever. With fewer shoppers comes fewer impulse buys, which means revenues are down, and retailers are looking for new and interesting ways to get buyers in their brick & mortar shops any way they can.

In some cases, that means sales and deals and special offers. In other cases, that means clever or memorable ad campaigns, and then there are those stores completely rewriting what it means to shop with them. Dick’s sporting goods is trying a bit of all of that, and then some, with their new “concept” stores, Dick’s Overtime and Dick’s Sporting Goods Warehouse.

Overtime will offer an “expansive assortment of apparel, footwear, and equipment at up to 75% off Nike, Adidas, Under Armour, and other brand name products, according to the press release. A Dick’s spokesperson added that “new markdowns will be added throughout the year, keeping inventory at these outlet centers fresh for shoppers.”

Those are some pretty significant savings, but Dick’s is slashing prices even more at their Warehouse Sale locations, where popular clothing and footwear items will be discounted up to 90% off the typical retail price. These locations offer what Dick’s is describing as a “temporary pop-up style shopping experience for customers…”

The benefits of Dick’s are multiple. First, they are getting headlines thanks to the relatively unique and timely ideas in a struggling market during a downturn in the economy. Second, they now have a convenient channel through which to get rid of excess, unwanted, or unsold merchandise, so these items can actually bring in some cash. Third, it allows more customers to shop under Dick’s brand, bringing in people who may otherwise shop at a discount or second-hand stores.

If these new customers find what they are looking for, they will come back, and the brand will have accomplished two important goals: getting rid of excess stock and widening and/or strengthening its customer base. The challenge will be to offer enough products in enough variety to entire customers who might otherwise just shop online, where price-comparisons are easy, and shipping is inexpensive or free.

It may be that these stores are a temporary idea that gives people a different option than just ordering online, or they may be a stopgap given the current uncertain nature of the economy during the COVID-19 pandemic. Regardless, Dick’s has an opportunity here to expand their footprint and make a bigger, better impression on both their current customers and any new shoppers that these discount stores and pop-up locations introduce to their brand.

Discover more from Ronn Torossian

Ronn Torossian’s Professional Profile on Muck Rack
GuideStar Profile for Ronn Torossian Foundation
Ronn Torossian’s Articles on Entrepreneur
Ronn Torossian’s Blog Posts on Times of Israel
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Ronn Torossian is the Founder & Chairman of 5W Public Relations, one of the largest independently owned PR firms in the United States. Since founding 5WPR in 2003, he has led the company's growth and vision, with the agency earning accolades including being named a Top 50 Global PR Agency by PRovoke Media, a top three NYC PR agency by O'Dwyers, one of Inc. Magazine's Best Workplaces and being awarded multiple American Business Awards, including a Stevie Award for PR Agency of the Year. With over 25 years of experience crafting and executing powerful narratives, Torossian is one of America's most prolific and well-respected public relations executives. Throughout his career he has advised leading and high-growth businesses, organizations, leaders and boards across corporate, technology and consumer industries. Torossian is known as one of the country's foremost experts on crisis communications. He has lectured on crisis PR at Harvard Business School, appears regularly in the media and has authored two editions of his book, "For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations," which is an industry best-seller. Torossian's strategic, resourceful approach has been recognized with numerous awards including being named the Stevie American Business Awards Entrepreneur of the Year, the American Business Awards PR Executive of the Year, twice over, an Ernst & Young Entrepreneur of the Year semi-finalist, a Top Crisis Communications Professional by Business Insider, Metropolitan Magazine's Most Influential New Yorker, and a recipient of Crain's New York Most Notable in Marketing & PR. Outside of 5W, Torossian serves as a business advisor to and investor in multiple early stage businesses across the media, B2B and B2C landscape. Torossian is the proud father of two daughters. He is an active member of the Young Presidents Organization (YPO) and a board member of multiple not for profit organizations.