Perspectives

1424 Articles
Starbucks Public Relations: Crisis and Scale

Starbucks Public Relations: Crisis and Scale

Starbucks public relations at 40,000-store scale: how the 2018 Philadelphia incident triggered an 8,000-store shutdown, how labor and consumer messaging run in parallel, and why AI search now shapes the brand's reputatio

Nike Public Relations: Activism, Risk, and Reputation

Nike Public Relations: Activism, Risk, and Reputation

Nike's PR strategy trades short-term risk for long-term brand equity through athlete-driven activist campaigns. How the Kaepernick bet paid off, why Nike doesn't apologize under pressure, and what changed in its approach