Reputation Management Case Studies: 3 Cases, 2018 to 2024
Three dated reputation management case studies, Boeing, Silicon Valley Bank and Papa John's, compared on what happened, the outcome and the sources behind each.
Reputation Management
5 Articles
Reputation audits, search results, reviews, executive reputation and recovery plans. Acute crises go to Crisis PR.
Executive Communications: Voice, Visibility and Trust
Executive communications explained: how to build an executive's voice, visibility and credibility with reporters, employees and AI engines, with links to each guide.
Google Knowledge Panel: How to Get One and Fix Errors
What a knowledge panel is, how Google builds one from structured data and Wikidata, how to claim and fix it, and why AI chatbots draw on it too.
How to Respond to Negative Reviews: Five Templates
Every future customer reads your reply to a negative review. Responding hotels gained 0.12 stars in one study. Get five copy-ready templates and the rules.
Can You Remove Negative Articles From Google? The Truth
By Ronn Torossian