What used to be considered as a way for companies to reach other members of their industries in the past, has evolved into a very important strategy for developing a company and its brand. Thought leadership has managed to become a very valuable tool in the public relations toolbox, that any company can use, as long as they do it right.

Strategy and goals

The goals of thought leadership efforts tend to represent the ambition of a business, however, the approach the company takes through is thought leadership efforts needs to be aligned with the overall business strategy. For example, if a company wants to become well known in its market for providing innovative solutions, it should begin the thought leadership efforts by sending out the new solutions to relevant industry members, and then explaining how the innovation happened, as well as how people can benefit from it. There are a few different thought leadership goals that companies can choose from such as increasing brand awareness, credibility, sales, revenue, or reputation of the company. Companies can also use thought leadership to expand into a new market, position themselves as industry leaders, reach new audiences, whether customers or employees, or differentiate themselves from the market competitors. 

Audience

In general, thought leadership content tends to be free, which means anyone can access it. However, that doesn’t mean companies should pursue and create thought leadership content for just about anyone. Each piece of content that has thought leadership goals behind it needs to effectively communicate to specific audiences as much as possible. That doesn’t mean that each piece of thought leadership content that a company creates needs to communicate with the same audience, or that the thought leadership efforts from a company should only provide comments on a specific topic, or along one idea. Ideally, thought leadership content should span both the technical and the business side of a company, while providing valuable insights to different target audiences. That means, each piece of content as well as each piece of information that a company shares through its thought leadership efforts needs to be personalized for a specific audience and its demographic.

Approach

Finally, it’s important for companies to remember that thought leadership efforts are a lot more than simply creating content and then publishing it for the audience. Every company these days tends to work with various thought leaders to represent them in the market, however, those leaders aren’t always perfectly aligned with the goals that the company wants to achieve. That’s why it’s important for companies to create an open line of trust and communication with the thought leaders that they are working with, whether that’s an individual, or a separate organization from the company. This way, both parties can develop a strong relationship that’s mutually beneficial, while learning more about each other at the same time.

 

 

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Ronn Torossian is the founder and CEO of 5W Public Relations, one of the largest independently-owned PR firms in the United States. With over 20 years of experience crafting and executing powerful narratives, Torossian is one of America's most prolific and well-respected Public Relations professionals. Since founding 5WPR in 2003, he has led the company's growth, overseeing more than 175 professionals in the company's headquarters in midtown Manhattan. With clients spanning corporate, technology, consumer and crisis, in addition to digital marketing and public affairs capabilities, 5WPR is regularly recognized as an industry leader and has been named "PR Agency of the Year" by the American Business Awards on multiple occasions. Throughout his career, Torossian has worked with some of the world's most visible companies, brands and organizations. His strategic, resourceful approach has been recognized with numerous awards including being named the Stevie American Business Awards 2020 Entrepreneur of the Year, the American Business Awards PR Executive of the Year, twice over, an Ernst & Young Entrepreneur of the Year semi-finalist, Metropolitan Magazine's Most Influential New Yorker, and a 2020 Top Crisis Communications Professional by Business Insider. Torossian is known as one of the country's foremost experts on crisis communications, and is called on to counsel blue chip companies, top business executives and entrepreneurs both in the United States and worldwide. Torossian has lectured on crisis PR at Harvard Business School, appears regularly on CNN & CNBC, was named to PR Week's "40 under Forty" list, is a contributing columnist for Forbes and the New York Observer, and his book, "For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations" is an industry best-seller. A NYC native, Torossian lives in Manhattan with his children. He is a member of Young Presidents Organization (YPO), and active in numerous charities.