
Why User Behavior Should Lie at the Center of Each Marketing Decision
Marketing built on assumptions loses money. Marketing built on behavior wins share. What people say and what people do are different data sets — only the second matters.

Marketing built on assumptions loses money. Marketing built on behavior wins share. What people say and what people do are different data sets — only the second matters.



Ronn Torossian on the Kardashians — how social media became the primary product, the brand portfolio model, and why founder presence is the brand multiplier.







