Crisis Communications Case Studies

33 Articles
Scales of justice balancing public opinion, symbolizing crisis PR challenges

Crisis PR Campaign: The Court of Public Opinion

Originally published: June 27, 2012 · Updated: June 16, 2026 The June 2012 post covered two threads. First, a case unfolding in Sydney involving sexual harassment allegations against then-Speaker of the Australian House

A journalist takes notes, symbolizing the Facebook PR controversy and media ethics

Public Relations: Facebook and Controversy

Originally published: May 16, 2011 · Updated: June 16, 2026 Burson-Marsteller got caught running a whisper campaign against Google on behalf of Facebook. The agency, then under Mark Penn, pitched bloggers and reporters