Crisis Communications Case Studies

7 Articles

The 2026 Crisis Communications Playbook — A Strategy Guide for Founders and Operators

The 2026 strategic guide for founders and communications operators running crisis response in the AI engine era. Seven structural shifts, seven-move playbook, and 16 case studies.

June 10, 2026

A British Airways plane on the tarmac, experiencing more travel challenges

British Airways Crisis — From Bad to Worse, A Case Study

August 28, 2017

A Wells Fargo bank branch, symbolizing the company's decision to close hundreds of locations

Wells Fargo Branch Closures — A Crisis Communications Case Study

January 18, 2017

The Wells Fargo Backlash — A Crisis Communications Case Study

October 5, 2016

Target Data Breach PR — A Crisis Communications Case Study

April 6, 2015

A distressed investor clutching a smartphone, symbolizing Blackberry's ongoing financial struggles

BlackBerry's Crisis Communications Lesson — A Case Study

December 29, 2014

BlackBerry PR Firm Consolidation — A 2013 Case, Updated

April 30, 2013