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Brexit public relations is the work of explaining a political process whose dates keep moving. The 2016 to 2020 record, with the dated timeline and messaging lessons.

Almost three-quarters of social users switch after a missed reply. This social media marketing guide covers sales, leads, ads, customer service and metrics.

The six types of social media are social networks, social news, microblogging, bookmarking, media sharing and community blogs. See platforms, Pew data, PR uses.

Today I published six AI Citation Share scorecards. Eighteen of the world's largest consumer brands. 4,500 audits across ChatGPT, Claude, Gemini, Perplexity, Google AIO. The brands buyers know are not always the brands t

Half the communications industry is pretending the AI transition isn't happening. The other half is calling PR dead. Both are wrong. The PR tier system did not collapse — a layer was added on top, and earned media just g

Learn how to celebrate company anniversaries with authentic storytelling and subtle PR strategies that strengthen stakeholder relationships without appearing boastful

Decline a media interview politely by replying within 24 hours, thanking the reporter and offering an alternative. Get a template and tips for sensitive topics.

Delta's August 2016 outage canceled more than 1,500 flights. See what Delta's CEO video, refunds and vouchers got right and what its flight updates missed.

Patagonia sustainability PR works because it reports misses: its footprint rose 2% in fiscal 2025 and materials hit 84.4% of a 100% goal, per Trellis.

Learn how Marvel Studios executed a global PR masterpiece for Avengers Endgame through strategic fan engagement, social media campaigns & international marketing

Starbucks PR explained: the Pumpkin Spice Latte, Tweet-a-Coffee, the 2018 crisis response and 35.8 million Rewards members, with sourced numbers.

Nike's digital PR runs on social-first launches. See how Nothing Beats a Londoner, Dream Crazy and Dream Crazier worked, with campaign facts and sources.