Perspectives

1433 Articles
Harvard Business Review magazine resting on an open book and coffee

Tips From Harvard Business Review

Thanks to the Harvard Business review, we have a wonderful list of business tips to argue about, ponder on, and debate. Sure, it’s not what you could call comprehensive, but it’s certainly good enough to touch off some c

Three pairs of Skechers sneakers are lined up to discuss their lagging sales

Skechers PR Problem Has Lagging Sales

There was a time when Skechers were all the rage. The brand hit the American consumer scene in a big way, back when Airwalk “skate” shoes were the fashion choice of anyone not wearing Air Jordans. Major Competition Is Pr

People using smartphones to connect and share information during an emergency

Using Social Media During a Crisis

Social media has forever changed how people stay in touch with each other and get updates on each other’s lives. With a scroll and a click, people reminisce on their past, see what old friends are up to now and even dig

Justin Timberlake on stage, mic in hand, after his public apology

Why Justin Timberlake Offered a Public Apology

These days it seems like every celebrity with a Twitter account learns the hard way just what “mob mentality” means. One errant or even presumed errant 140 character missive and it feels like the collective world has los

Brand confusion caused by jumbled messaging and communication issues

How Inconsistent Messaging Can Kill Your Brand

In a digital world where consumers expect businesses to be transparent about who they are and what they stand for, companies that send mixed messages make it difficult for consumers to connect with their brands. Even tho

Customer service agent skillfully responding to a customer's comment on a laptop screen

Responding to Viral Customers to Benefit your Brand

Today, customers have a stronger voice than ever thanks to the rise of social media. As more and more people adopt smartphones and grow accustomed to an always-connected lifestyle, responding quickly to consumers is cri

**Alt text:** Hands pointing at a document, symbolizing criticism of delayed FDA food safety recalls

FDA Criticized Over Recall Timeline

The inspector general's office of the Department of Health and Human Services reports that the FDA has been taking its sweet time using its power to force recalls on tainted food items showing pathogens that can kill peo