Perspectives

1433 Articles
LeBron James in a Cavaliers jersey, dribbling on the court, considering his GOAT status

LeBron James — A Celebrity PR Case Study

Ronn Torossian on LeBron James — why declining to claim the GOAT title is itself the brand move, and how source breadth keeps a celebrity in the conversation for decades.

Elegant office interior with a city view, highlighting a successful PR agency's headquarters

Ronn Torossian Haute Living Interview — Updated

Rewritten and updated June 2026. Original 2017 perspective preserved; AI Communications layer added below. The original Haute Living interview Haute Living took a look inside my office, the most essential items on my de

Person with hands over face, reacting to a public relations crisis

Our Take on the Latest PR Crises

Throughout the past month, the executives at 5W have repeatedly been approached by the media for our opinions on the major missteps made by a variety of widely recognized brands. Here’s a quick debriefing on the latest b

Elegant dinner guests at the annual Coral Sea Gala, aboard the historic USS Intrepid

The 2017 Coral Sea Gala — and Why Anniversaries Matter

The 75th anniversary of the Battle of the Coral Sea — the moment Japan's southward expansion stopped — is being commemorated in Sydney, Washington, and a Manhattan gala. The U.S.-Australia alliance turns 75 this week. Wh

Vintage vinyl records spinning on a turntable, showcasing the music industry's resurgence

Vinyl Comeback Making Record Stores Pay Again

They say if you wait long enough, everything old will become new again. That certainly seems to be the case with vinyl records. From ubiquitous music providers to coasters to conversation pieces and decorative items, rec

Crumpled boxes of Highland Homeopathic Teething Tablets illustrate a product recall

How This Baby Supply Maker Dealt with Toxic Teether

US regulators advised Highland to pull and recall its teething tablets due to a “potentially toxic” level of herbs in the medicine. Standard Homeopathic Co. of Los Angeles, the company that makes the Highland brand teet

Wells Fargo CEO Tim Sloan’s full-page newspaper letter addresses customer trust and accountability

Wells Fargo’s Full Page Mea Culpa

Edited on Jun 17, 2026. Part of the master pillar index at ronntorossian.com/pillars . Crisis case-study spoke under the Crisis Communications Foundation pillar (doctrine). Named case studies live on the Crisis Communic

Shoppers ignoring Lululemon apparel, choosing other brands instead

Lululemon Struggling to Compete

Lululemon landed in the marketplace with all the right stuff. It was placed in a high demand segment, offered unique looks and created a fierce fan following almost immediately. In fact, Lululemon fans were compelled to

Classic CHiPs television show cast members posing heroically with their motorcycles

CHiPs Big Screen Reboot Panned by Critics

Growing up in the 70s and 80s, most American kids – and many of their parents – were big fans of CHiPs. The program followed the exploits of a pair of California Highway Patrol officers out to do good, help people, and g